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Conditions of Use


Ownership of Site; Agreement to Terms of Use

These Terms and Conditions of Use (the �Conditions of Use�) apply to the Stefmar PetCare Pty Ltd web site located at The Site is the property of Stefmar PetCare Pty Ltd.



All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, �Content�), including but not limited to the design, structure, selection, coordination, expression, �look and feel� and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Stefmar PetCare Pty Ltd, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Conditions of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including �mirroring�) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Stefmar PetCare Pty Ltd express prior written consent.

Your Use of the Site

You may not use any �deep-link�, �page-scrape�, �robot�, �spider� or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Stefmar PetCare Pty Ltd reserves the right to bar any such activity.

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Stefmar PetCare Pty Ltd server or third party server, or to any of the services offered on or through the Site, by hacking, password �mining� or any other illegitimate means.

You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Stefmar PetCare Pty Ltd.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person�s use of the Site.

You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Stefmar PetCare Pty Ltd on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Conditions of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Stefmar PetCare Pty Ltd or others.

Purchases; Other Terms and Conditions including Shipping terms

Additional terms and conditions apply to purchases of goods or services and to specific portions or features of the Site, including "Shipping terms and conditions", "Privacy Notice", "Conditions of Use", Contests, promotions or other similar features, all of which terms are made a part of these Conditions of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such a feature. If there is a conflict between these Conditions of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.



Welcome to the website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern's relationship with you in relation to this website.

The term "" or "us" or "we" refers to the owner of the website whose company registration number is ABN 34 060 480 177. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following conditions of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Legal Capacity to Transact

If you are under the age eighteen (18) years you cannot place orders with Stefmar PetCare.

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.

Should Stefmar PetCare suffer any damage or other losses as a result of a transaction entered into by a minor, Stefmar PetCare reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Stefmar PetCare.

Placing Your Oder

You may place an Order by filling in the Order Form on the Stefmar PetCare Web Site and clicking the �Purchase� OR �Place Order� button.

When you place your Order, we will issue you with an Order Number. We will do this by email.

By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. Information contained on the Stefmar PetCare website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any Products; however Stefmar PetCare will make every effort to supply Products to you. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud.

Stefmar PetCare Pty Ltd and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

Payment Methods and Processing

Stefmar PetCare Pty Ltd currently accepts PayPal, Visa, MasterCard, and Direct Bank deposits.

Payment processing will not begin until we receive all the information we need.

Business days are Monday through Friday, excluding NSW Public holidays.

We process credit card and PayPal payments after you click the "Purchase" or "Place Order" button.

Where you pay by direct bank deposit you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 7 days from the date that you receive your Order Confirmation.

If a payment is not received within 7 days from the date that you receive your Order Confirmation, Stefmar PetCare reserves the right to cancel the transaction.

For credit card and PayPal payments we will email a tax invoice to you with your Order Confirmation. Where you pay by bank deposit a tax invoice will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.

Please Note:

We are unable to accept credit cards issued by banks outside of Australia.

Debit cards have daily spending limits that may substantially delay the processing of your order.

You may be required to provide further identification for additional security reference checks.


All Pricing includes GST.


All Pricing is in Australian Dollars AUD

Stefmar PetCare Pty Ltd always seeks to list Products with the most competitive prices.

Stefmar PetCare Pty Ltd reserves the right to change prices for products displayed at at any time.

Instore, and Online prices and or promotions may differ and subject to change at any time.

The price of products shown excludes shipping costs.

Shipping cost is shown separately on the product page but may be recalculated based on how many and what items you place in your shopping cart.

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