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About Us

Stefmar Pet Care Pty Ltd
517 Bunnerong Rd, Matraville
NSW, 2036, Australia

Customer Service: 1300 139 756

E-mail:
Orders: orders@stefmar.com.au
Returns: returns@stefmar.com.au
Sales: sales@stefmar.com.au
Customer Service: service@stefmar.com.au

By Mail:
Stefmar Pet Care
517 Bunnerong Rd,
NSW, 2036, Australia

Hours of operation:
Monday-Friday 9am-5pm EST

Stefmar Pet Care has been in the industry since 1992. We have multiple retail outlets and an online division.

Our aim is to provide customers with unsurpassed service and product range at the lowest prices. We strive to "Giving your pet the better offer."

If there is something that you are looking for and cannot find on our website, please don't hesitate to contact us. We are passionate about providing the best customer service, products and shopping experience on the web.

Reasons to Shop with us

reason to shop with usSelection - We have the largest selection of pet products and it's easy to find exactly what you want among our hundreds of choices with only a few quick clicks. Can't find what you want? Call (1300 139 756) or email us. 

reason to shop with usLow Prices - We research on the web to make sure our prices are the lowest anywhere. If you see an item for less, please email us. We can usually give you a better deal than our competitors. We are happy to help you save money and would love that you would come back to us for pet supplies and medication.

reason to shop with usService - We are here to help before and after purchase. Our knowledgeable sales and experienced service staff can be reached by phone and e-mail, please don't hesitate to contact us. We are here to serve your needs.

reason to shop with usQuality - We sell only quality pet supplies from the manufacturers around the world. We stand behind the quality of the products that we sell and will replace any item that you receive that is not 100% as described.

reason to shop with usPrice Match
We price match our competitor's pricing by the overall cost (product cost + shipping cost). Please feel free to contact us via e-mail at sales@stefmar.com.au if you would like to do a price match with us. Please note: Only the items with price match logo is qualified for price match.

Please see our return policy for more information.

Stefmar Pet Care's Customer Support
Do you have questions about a pet product or need more information before making a purchase? At Stefmar Pet Care, we make your shopping experience easy. We provide you with all the information you need before making a purchase. Feel free to call our knowledgeable customer service team any time between Mon-Fri 9:00AM-5:00PM or email us at service@stefmar.com.au